All orders placed before noon PST Monday through Friday are typically processed and shipped within two business days of your order date from Manhattan Beach, California. Orders placed on U.S. national holidays are shipped the next business day.
*Special Policy for COVID-19 situation:
We understand the current situation with COVID-19/Coronavirus outbreak and containment involves many unknowns. We want our customers to know we are here for you and we want to offer flexibility in our policies in the event that you are able to support us online. You're support in any way during this difficult time means the world.
We are happy to answer any questions on product specs, measurements, fit, etc. to help you feel confident before making a purchase - just send an email to firstname.lastname@example.org with any questions.
Once your package ships, you’ll receive an email with tracking information. To check the status of your order, log into your account to view your order history.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages. If your package has been lost or damaged, please contact the carrier.